Terms of service

TERMS OF SERVICE

Last Updated: June 2026

OVERVIEW

Welcome to Trivora3D. Throughout this website, the terms "we", "us", and "our" refer to Trivora3D. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, and Shipping Policy.

If you do not agree with these Terms, please do not use our website or services.

1. ELIGIBILITY

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

You agree to provide accurate, complete, and current information when creating an account or placing an order.

2. PRODUCTS AND PRODUCT REPRESENTATION

Many products sold by Trivora3D are custom-designed, personalized, handcrafted, or manufactured using 3D printing technology.

Due to the nature of 3D printing and manufacturing processes:

  • Minor layer lines may be visible.
  • Surface textures may vary slightly.
  • Color shades may differ slightly between production batches.
  • Small dimensional variations may occur.

These characteristics are normal and are not considered defects.

AI-Generated Images and Product Visualizations

Some product images, promotional graphics, mockups, lifestyle photos, and marketing materials may be enhanced, edited, or generated using Artificial Intelligence (AI) for visualization and demonstration purposes.

These images are intended to help customers understand product appearance, colors, and usage scenarios. Actual products may vary slightly in:

  • Color
  • Texture
  • Finish
  • Packaging
  • Size
  • Display accessories shown in images

AI-generated or promotional images should be considered illustrative representations and not exact depictions of the final delivered product.

3. ORDERS

Placing an order constitutes an offer to purchase.

Trivora3D reserves the right to:

  • Accept or reject any order.
  • Limit quantities purchased.
  • Cancel orders due to pricing errors.
  • Refuse orders suspected of fraud or misuse.

Orders become final only after payment has been successfully processed.

Once an order enters production, personalization, or shipping, cancellation may not be possible.

4. CUSTOM AND PERSONALIZED PRODUCTS

Customers are responsible for ensuring that submitted names, text, images, logos, measurements, and customization details are accurate.

Trivora3D is not responsible for errors provided by customers during customization.

Custom-made and personalized products may not be eligible for cancellation, return, or exchange unless defective or damaged.

5. PRICING

All prices are listed in Indian Rupees (INR) unless otherwise specified.

We reserve the right to:

  • Modify prices without notice.
  • Correct pricing errors.
  • Cancel orders resulting from incorrect pricing.

Taxes and shipping charges may be added during checkout.

6. PAYMENT

We accept payments through approved payment gateways available on our website.

By placing an order, you represent that:

  • You are authorized to use the selected payment method.
  • Payment information provided is accurate.
  • Sufficient funds are available for the transaction.

7. SHIPPING AND DELIVERY

Estimated delivery times are provided for convenience only.

Delivery delays may occur due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Customs inspections
  • Events beyond our control

Trivora3D shall not be held liable for delivery delays caused by third-party shipping providers.

Risk of loss transfers to the customer once the order is handed over to the shipping carrier.

8. RETURNS AND REFUNDS

Returns and refunds are governed by our Refund Policy.

Only products specifically marked as:

"Return Available"

within the product description are eligible for return.

Products that do not contain this notice are not eligible for return unless:

  • Damaged during delivery
  • Defective upon arrival
  • Incorrect item received

The following items are generally non-returnable:

  • Personalized products
  • Custom-made products
  • Made-to-order products
  • Sale items
  • Clearance items
  • Gift cards

9. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

  • Logos
  • Product designs
  • Product photographs
  • AI-generated images
  • Graphics
  • Text
  • Branding
  • Website design

is the property of Trivora3D and protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

10. USER CONDUCT

You agree not to:

  • Violate any applicable laws.
  • Upload malicious software.
  • Attempt unauthorized access.
  • Use automated tools to scrape website data.
  • Submit false or misleading information.
  • Infringe intellectual property rights.

We reserve the right to suspend or terminate access for violations.

11. THIRD-PARTY SERVICES

Our website may contain links to third-party websites, applications, or services.

We are not responsible for:

  • Third-party content
  • Privacy practices
  • Product quality
  • Availability of third-party services

Use of third-party services is at your own risk.

12. DISCLAIMER OF WARRANTIES

All products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Trivora3D disclaims all warranties, express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy of information

We do not guarantee uninterrupted or error-free operation of the website.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Trivora3D shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Loss of profits
  • Loss of data
  • Business interruption
  • Special or incidental damages

Our maximum liability shall not exceed the amount paid for the purchased product.

14. INDEMNIFICATION

You agree to indemnify and hold harmless Trivora3D, its owners, employees, affiliates, partners, and service providers from any claims, damages, liabilities, costs, or expenses arising from:

  • Your misuse of the website
  • Violation of these Terms
  • Violation of applicable laws
  • Infringement of third-party rights

15. CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace these Terms of Service at any time.

Updated versions will be posted on this page with the revised effective date.

Continued use of the website constitutes acceptance of any changes.

16. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.

17. CONTACT INFORMATION

For questions regarding these Terms of Service, please contact:

Trivora3D

Email: trivora3d@gmail.com

Website: https://trivora3d.in